Shipping Policy

Thank you for shopping with us! We aim to provide you with a smooth and reliable delivery experience.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeframe

Standard delivery within West Malaysia: Estimated 3–5 working days.

Standard delivery within East Malaysia (Sabah & Sarawak): Estimated 5–10 working days.

Delivery times may vary depending on courier service and location.

Shipping Fees

Shipping charges are calculated at checkout based on product weight, size, and delivery address.

From time to time, we may offer free shipping promotions on selected products or order amounts.

Tracking Your Order

Once your order has been shipped, you will receive an email or SMS with a tracking number.

You can track your parcel via the courier’s official website.

Delivery Issues

We are not responsible for delays caused by courier services, customs clearance, or events beyond our control.

If your parcel is lost or damaged during transit, please contact us immediately so we can assist with a claim to the courier.